frequently asked questions

FAQ

Sell Your Goods is an online platform where users can buy pre-loved household items from furniture,
appliances, tools, kitchenware & more.

We set up an appointment to view the items that you would like to sell. We advertise them on our platform and buyers purchase the items online. Items are paid for in full before the collection date.

All of the items are collected at an arranged time.

Buyers are required to register to the website in order to browse the listings and purchase items. An admin fee will be applicable once items are purchased.

If you are selling items Sell your Goods charges a commission on each item sold to our buyers.

To create an account, visit the Sell Your Goods website and follow the registration prompts. You will
need to provide some basic information to get started.

Sell your Goods specialises in pre-loved household items including couches, fridges, TV’s, beds, lounge suites, kitchenware, crockery, coffee tables, microwaves… We sell everything down to a
teaspoon!

Simply browse the listing, select the item you are interested in and proceed to check-out. Follow the payment instructions provided.

Sell Your Goods accepts various secure payment methods, including credit/debit cards, bank transfers and online payment platforms.

Sell your Goods reserves the right to negotiate with all sellers on the buyer’s behalf.

Sell Your Goods endevours to declare any and all damages to items. However, on collection, should there be damage to the item that were not declared on the website, the buyer is entitled to a full refund, within reason. Please note that these are second hand items and general wear and tear is to be expected and the refund policy on this will not be considered. Buyers are requested to test
electrical items that could not be tested at the premises within 12 hours and will notify Sell Your Goods of any issues. Once the item has been removed from the property, it is considered sold.

Sell Your Goods prioritises user privacy and employs security measures to protect user information.